How to Invite Your Customer to the Client Panel

When you publish your first tour for a customer, the Tourbuzz system will automatically invite your customer to access the client panel on your behalf. 

The invite doesn’t expire and will take the customer to activate their account. The next email the customer will receive, which walks them through setting up a password, does expire, which means they must create a password within 4 hours of receiving the link. 

Please read below to view both emails, skip to the bottom, and watch our tutorial video covering this process. 

Here is the first email:

Hello [name],

Please use the following link to activate your account:,/login?username=yourusername


Here is the second:

Hello [name]:

Your account is now ready!

Username: sampleusername

Password: Click here to pick your password.

This link will expire in 4 hours.

If you did not just visit our website to set up your account, you could ignore this email. Your password has not been changed.


 Watch the video below to view the whole process:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.