UI Capture App

UI Capture App eases the creation of Immersive 3D Tours using your Ricoh Theta. Connect your mobile device to the camera’s Wi-Fi and let the App do the rest! 

Any 3D tours created not using our UI Capture App will no longer qualify for our guaranteed delivery time of fewer than 24 hours. All 3D tours created and uploaded using our app will still be guaranteed for a 24-hours turnaround. 

The UI Capture App is the fastest app on the market for capturing immersive 3D tours and is available for iOS and Android. With real-time alignment, floor separation, and a direct upload to Tourbuzz.

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This application will handle the multi-bracketing settings for you, align your panos, manage your projects, separate your different plans and send your projects directly to Tourbuzz. 

In this article

How to Use the Ui Capture App

How to Connect

Follow the instructions on connecting the Ui Capture App to your Ricoh Theta.

  1. Make sure your camera is ON and has Wi-Fi enabled;
  2. Click on ‘Open Settings’ and go to your Wi-Fi settings;
  3. Select the Wi-Fi name similar to ‘THETAxxxxxxxxxx.OSC’. The number ‘xxxxxxxxxx’ being the serial number;
  4. Enter the Wi-Fi password, which is the last 8 digits of the Wi-Fi name;
  5. Go back to the UI Capture App, and your camera will connect.

Please note for Android Phones.

You will need to make sure your Bluetooth, Localisation, and Autorisation settings are connected.

Main Page 

Once connected, you can Sign In, Shoot directly, pressing the Ricoh Theta or ask for Support on the main page. 

Sign In

Connect the App to your Tourbuzz Account. By logging in to your Tourbuzz Account, you can manage all your projects on site. Once finishing shooting, your project will be sent directly to our post-production team. You will then receive your immersive 3D tour sooner. You do not have to wait until you are home to process your images. 

Camera Settings

Once you have connected your camera to the app, you now have the option of selecting the built-in HDR functionality or HDR MB (Multi-bracketing).

Select should you want to use the Built-in HDR or not.

When you select NO at the Built-in HDR, the number of brackets setting will appear on your screen. 

Select the number of brackets needed and start capturing ! 

Manage your projects 

Once connected to your Tourbuzz Account, you will manage your projects directly inside the App. You can either choose an older project or create a new one using the ''+'' icon. 

Capture Preview 

You can display the preview of the pano you are taking by pressing Preview.


Place your camera in the room, hide, and press on the camera icon. The capture will start. Repeat the process for every shoot. For the following shoot, the app will automatically place the pano in the environment. 

You will see the "HDR MB" icon in your screen, you can switch within the project, from HDR to HDR MB (Multi-bracketing) depending on the environment you are shooting in. If you have already set up your bracketing choice in your camera settings, you can easily move from one method to the other without any necessary changes. 

Or built-in HDR

If the system doesn't recognize the pano, you will see a pop-up window for the manual alignment. To be more efficient, you do not have to wait until the panorama is captured to place it in the scene. While the camera is in action, you can align the panorama manually directly on your device.  

Photographers will certainly gain more time using that tip.

  • Manual alignment: you can press on your screen to place the pano where it belongs.

Rotating Image 

You can now rotate a panorama with the “rotate” button. It will add 15 degrees every time it’s pressed. 15 degrees = 24 clicks to make a full 360 rotation. 

Manage your Floors

When your floor is done, you can move it to the next one and create a New Floor. Press on the "+" sign and name it. 

Uploading Images Again After Processed 

For multiple photographers, a first photographer needs to upload his project to the tour. Once the immersive 3D tour is processed, the second photographer can upload their project to the tour. 

Create Notes

Enter the name of the room or the measurements directly inside your space.

Discard your pictures

Sometimes, your pictures will be too overexposed or underexposed. The deleted picture will be automatically removed from your camera.

You also have the option to keep the images on the camera or not.

Pictures Download 

When your project is finished, you can either create an archive or process your images directly to Tourbuzz. If you want to send your project directly to our post-production team, you will need to have enough credits in your Tourbuzz Account. When ready, select the tour (that needs to be created before the upload), the type of project (residential or commercial), and order the Floorplan if needed. If you do not have enough credits, you will receive an email letting you know to purchase more credits in your Tourbuzz Account. As soon as you have enough credits in your account, the tour will be automatically sent to our team. Once the 3D tour is complete, you will receive a notification email. 

We invite you to visit this link to have more information on how to purchase more credits; 

Purchasing Credits and Billing Central

Compatible Camera 

  • Ricoh V
  • Ricoh SC2
  • Ricoh Z1
  • Coming soon: Insta 360 

Frequently Asked Questions

  • Where do the images go? You can archive it on your device or send it directly to Tourbuzz. 
  • What is the smallest width for panoramas? We no longer allow panoramas with a width of fewer than 3000 pixels. 
  • Why won't the app connect on my Android phone? Once you've launched the UI Capture app please be sure you are connected will need to make sure you are connected to the camera
  • Why isn't my camera syncing to the app? If your camera and app are not syncing, please make sure your geolocation is on in your settings and turned on in your phone.
  • Can I edit the brackets if I archive the images? The app is using a built-in HDR rendering shooting mode, which will take 4 brackets. You can archive and edit the final images, but you don't have access to the brackets.
  • Do I lose everything if my screen saver goes on? No, you will not lose everything. It can cause an error message to appear but will not affect the end results.
  • Can I exit and re-enter the app while the Theta is busy capturing? Yes, you can exit and re-enter the app, but make sure to get the first capture at 20%. It will hang up until you return to the app.
  • I'm not able to connect my camera to the app; what can I do?  Reset the camera by holding the POWER + WIFI button at the same time.
  • I am sensing that I have trouble connecting the Camera to my device or the Ui Capture App is not working properly.  Make sure you are using the latest version of the Ui Capture App. Use the current version 2.2.0 Ui Capture on Apple and version 2.2.0 Ui Capture on Andriod. 
  • What should I do if I want to edit my images before sending them to your team? Please visit the document: I want to edit my images from the UI capture app.
  • Why am I getting the error COULD NOT COMPLETE CAPTURE something went wrong while capturing the panorama. Could not set setting? You will need to double-check that your camera's settings are not set to raw. If so, please set them to jpg. 
  • Do I shoot in Raw or JPEG? If the Ricoh Z1 camera is set to RAW+, it would automatically switch back to JPEG before taking the picture.
  • What should I set the aperture? The aperture, shutter speed, ISO sensitivity, and white balance are adjusted automatically according to the shooting environment.
  •  Should I be shooting in hdr? The app is using Built-in HDR rendering shooting mode. It takes four exposure and does the HDR process directly in the camera. 
  •  What is the minimum phone requirement for android for the Ui capture app? version 10 
  •  Is there a way to cover the bottom of the pano where the tripod is?  When sending in your initial tour, the pano needs to be without any adjustments. Covering the tripod from the pano can cause bad image recognition. 
     Although, once the 3D has been completed, you can then replace your panos with a nadir cap to hide the tripod head. 
  • Why did the app freeze during the shoot? One of the issues that can present itself, if you are in the move pano step, just click the screen to place the pano and it should be back to working properly.
  • When sending in your initial tour, the original panoramas need to be sent without any photo editing adjustments. This includes removing or covering the tripod from the pano, this can cause bad image recognition. 
    Once the 3D has been completed, you can then replace your panos with a nadir cap.
  • When the camera will not connect to the UI app...
  • If you see "No Internet Connection" this does not mean you are not connected to the camera. Sign in and attempt to take a picture, if it does not work, follow the steps below:
  • 1. Try to reset the camera by deleting the app and set up the GPS (geolocation)
  • 2. Make sure the Bluetooth is disabled on the phone
  • 3. Make sure you are not connected to any other nearby device, including the Ricoh app.
  • 4. Turn off WiFi connections to other devices and switch the camera's wireless button to off and back on again (on the side of the camera)
  • 5. If it still does not connect, tap “Theta*********” displayed in the WiFi settings screen, disconnect / delete the network, and try the connection procedures again from the beginning.
  • 6. Always make sure that the phone is allowed to track the app.
  • 7. If you have an antivirus, it may block the UI app from opening. Open the antivirus app and verify in its settings that the UI app is allowed. 
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